Reset PointClickcare CNA Account Password

For any application, be it PointClickcare forgetting the password is quite common for users.

However, you do not have to worry if you do not remember the password to log in to the PointClickcare CNA application and access the medical information of patients or update the care you offer to residents.

The application has forgot password feature using which you can set a new password in no time.

The PointClickcare CNA portal is widely used by nursing facilities and care homes. Using this platform, is effective communication maintained between staff and patients.

On this platform, the caregivers can document the care given to patients and the patient details. You can reset or change the password.

Changing the password can be done from within the platform provided you have proper security access given by the administrators. In case you have any questions related to the password, you can contact the administrator.

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If you are unable to login to the platform with your device or computers from outside the community, still you can contact the administrator.

Logging into the PointClickcare

To log in to the PointClickcare, you must provide the username and password. The administrator will share the login credentials to log in to the platform. Once you have the login details, you can sign up by following these steps:

1. Open the browser and navigate to the PointClickcare website.
2. Click the login button on the top right corner of the screen.
3. Enter the username and password in the respective fields.
4. Click Sign in.

If you have provided the login information, you will be redirected to the PointClickcare CNA dashboard page. If you have any problem with logging into the portal, you can follow the troubleshooting steps.

Troubleshooting steps to fix the login issues

If you have any problem during the login, you have to follow these troubleshooting steps:

• Verify the username and password. If you are unsure about the login credentials, you can get in touch with the organization administrator to get the login details.
• Check the internet connectivity and ensure that you have a stable connection and the device is connected to the internet.
• Clear the cache and cookies that may cause interference in the login process. You can try logging in the other browsers. A few browsers are not compatible with PointClickcare.
• Disable the browser extension, since it may interfere with the login process

Resetting the PointClickcare account password

The following are the instructions you must follow to reset the password of the PointClickcare cna platform:

1. Navigate to the login.pointclickcare.com. This takes you to the sign-up page.
2. Click the Forgot password link. This takes you to the forgot password page.
3. Provide the username and the platform will send an email to the registered email address with the instructions on how to reset the password.
4. Click on the link that takes you to the page where you have to enter the new and confirmed password to set the new password for your account.

Note: You can only reset the password if the organization has allowed you to reset the password. You also need to have a unique email address in the user profile of the PointClickcare cna portal.

Read Also : Benefits of PointClickcare CNA Portal

Steps to update the password of the PointClickcare account

1. You can update the password of the account with proper rights.
2. Login to the platform with valid credentials. This takes you to the home page.
3. On the PointClickcare login, click on the name to see the Edit Profile option. This opens the Profile settings.
4. Click Change password. The password change window pops up.
5. Provide the old password enter the new password and confirm the password to change the password of your account successfully.

Note:

• if the security administrator is responsible for changing the password, then you are prompted with the same message.
• Security administrators will also decide how frequently the user should update the password. If this rule is set up, you have to frequently change the password.

1. Click Save.

The above steps should be followed to change the password.

FAQs

Conclusion

PointClickcare is the software used by healthcare providers with comprehensive features. If you have the credentials and you have forgotten the password, you can follow the steps mentioned in this article to reset or change the password. Having access to the portal will let you manage patient data, and administrative tasks and improve clinical outcomes.